The phone rings while you are working
If nobody replies quickly, the customer often calls the next company on Google.
Automation for busy UK trades and service businesses
Stop losing enquiries when you’re busy.
We help UK trades and service businesses capture missed calls, reply faster, follow up quotes and reduce admin with simple automation systems.
- Missed-call recovery
- Quote follow-up
- Human oversight
- Monthly monitoring
The problem
Most service businesses do not lose leads because they are lazy. They lose them because they are busy.
Website forms sit in the inbox
Even good enquiries can cool off before anyone has time to respond properly.
Quotes are not followed up
Jobs already priced can drift away because nobody has a simple follow-up system.
Admin takes over evenings
Owners end up chasing messages, reminders and notes after the day’s work is finished.
What we build
Simple automation systems that protect your enquiries.
Start narrow, prove value, then improve. The first goal is not a complicated AI agent. The first goal is making sure every enquiry is captured, acknowledged and followed up.
Enquiry Capture System
A practical starter system for missed calls, website forms, email enquiries and quote requests. Built for busy service teams that need faster response without hiring another admin person.
- Missed-call text-back
- Website form auto-reply
- Lead logging into a simple tracker or CRM
- Basic customer qualification questions
- Quote or callback follow-up reminders
Quote Follow-Up
Polite reminders and internal tasks so priced work does not disappear after the first conversation.
Booking & Reminder Flows
Confirm appointments, send reminders and reduce admin around callbacks, visits and scheduled work.
Monthly Monitoring
Workflow checks, error alerts, message improvements and a monthly report so the system keeps working.
Built first for urgent trades
Roofers, plumbers, electricians, heating engineers and pest control firms.
If your best leads arrive while you are on a job, in the van or dealing with another customer, response speed matters. We help you catch the enquiry before it goes cold.
Missed emergency call
Instant text-back and callback task
Free quote request
Auto-reply, job details and follow-up reminder
Site visit booking
Suggested times, confirmation and reminders
After quote sent
Follow-up sequence and owner notification
How it works
A low-risk route from audit to launch.
Audit the current enquiry journey
We check calls, forms, emails, quote follow-up and admin handoffs to find the easiest wins.
Design one narrow workflow
We avoid overbuilding. One useful workflow first, with clear boundaries and fallback steps.
Build, test and launch
We test with realistic examples before anything customer-facing goes live.
Monitor and improve monthly
Automations need maintenance. We check errors, costs, messages and performance every month.
Safe automation
No reckless “fully autonomous AI” promises.
We build practical systems with human oversight. Automation should help you respond faster and reduce admin, not make binding promises, invent answers or block customers from reaching a person.
Human review where it matters
Quotes, complaints, sensitive replies and judgement calls stay under your control.
GDPR-aware setup
We keep data collection focused, document tools and avoid unnecessary customer data capture.
Error alerts and fallbacks
Workflows should fail visibly, not silently. A manual route is always planned.
Launch packages
Start with the smallest system that can make money back.
Starter
From £1,500 setup
Monthly support from £250
- Missed-call recovery
- Form auto-reply
- Lead tracker
- Basic follow-up
Core
From £3,000 setup
Monthly support from £500
- Everything in Starter
- Booking or callback flow
- Quote follow-up
- Monthly performance report
Partner
Scoped after audit
Monthly support from £1,000
- Multiple workflows
- CRM and inbox automation
- Staff training
- Ongoing optimisation
Tool subscriptions, SMS, call minutes and AI usage costs are quoted separately so you know what you are paying for.
Free audit
Find out where enquiries may be slipping through the cracks.
Send your website and a few details. We will review the public enquiry journey and reply with practical ideas for capturing more leads, reducing admin and following up more consistently.
Your audit checks:
- Missed-call and callback capture
- Website form response
- Quote or booking follow-up
- Simple automation opportunities